Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed.
Enter your order ID and billing email to view your current order status.
Orders are typically processed within 1–2 business days after payment is confirmed.
After shipment, delivery is typically estimated at 2–4 business days via FedEx within the contiguous 48 United States.
Once your order has shipped, you will receive tracking information so you can monitor the delivery status.
Tracking numbers are sent by email automatically after shipment.
Everything you need to know about getting your VSeeBox home safely.
This can happen when carriers do not scan a package at every hub. Please allow up to 48 hours for the next tracking update.
Check with household members, neighbors, and around the delivery area first. If the package is still missing, contact support after 24 hours.
The address can usually be updated before the order ships. Once a package has left the warehouse, the destination may no longer be changeable.
PO Box availability depends on the destination and selected carrier. Confirm the address format before placing the order.
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